All events take place at the Gala Theatre in Durham.
The theatre is open:
- Monday-Saturday: 10.00am – 8.30pm
- Sunday: 2.30pm – 8.30pm
Times may vary on public holidays or event days.
- in person at the Gala Theatre during opening hours
- by phone: 03000 266 600
Reservations are held for 3 days. Group bookings of 10+ must be paid two months before the show.
Tickets may be exchanged for other events (for a fee of £1 per ticket) up to 24 hours before an event, at the management’s discretion. Unless an event is cancelled, all tickets are non-refundable. By purchasing our tickets you agree that these can’t be re-sold for profit through any means. This will result in tickets being declared void.
Latecomers will be seated at a suitable point in the performance, to minimise inconvenience to others.
Gala has lifts to all levels and accessible toilets located throughout. Our Main Auditorium and both cinemas have wheelchair spaces available. If using a wheelchair, please advise the Box Office when booking to ensure your seats/spaces are allocated accordingly. We request that our wheelchair-using patrons attend with an able-bodied companion whose ticket is free of charge. Guide Dogs are welcome in all parts of the theatre.
We operate the Sennheiser infrared amplification system in our Main Auditorium. Headsets for the hard of hearing are available at Box Office.
There is parking on-site at Walkergate (DH1 1SQ), which is easily reached via the slip road under Milburngate Bridge or via Freeman Place. An evening tariff is available. Prince Bishops Car Park (DH1 3UJ) is also nearby. A list of all bus routes can be found on the Gala Theatre website.